Service aim

　　Regard user as the centre, establish the system of first-class service;
　　Market-oriented, meet user's demands all the time.
　　"LaiDong is devout, users rest assured ". Regard user as the focus, often think about users everywhere , genuinely .

Service promise

First , single cylinder machine guarantee period : One month of quick-wear parts (2500 kilometers)- 3 months (5000 kilometers )
Important 6 months (10000 kilometers)- 8 months (15000 kilometers )
The basic part is guaranteed for 12 months (30000 kilometers)
Whether second , getting multi-cylinder guarantee period. One month of quick-wear parts (5000 kilometers)- 4 months (10000 kilometers )
Important 8 months (20000 kilometers)- 12 months (30000 kilometers )
The basic part is guaranteed for 16 months (50000 kilometers)
Third, engaged in the fishery , mining, the time limit of three guarantees sees "LaiDong diesel engine guarantees the manual "
Four, various kinds of spare part concrete to guarantee time limit define , please read " LaiDong diesel engine guarantees the manual "
Fifth, defined to answer in 2 hours after receive the user service and require; The round-the-clock service of general area is put in place; Serve and put in place in 36 hours in the outlying district .